MTST (Matrix Technology Support Team)

MTST’s (Matrix Technology Support Team) mission is to provide our clients the best possible I.T. support with the best possible service.

MTST’s founder Omar Izquierdo has developed a business plan that is designed to support our clients’ needs using the latest technologies that I.T. has to offer. Combining his  customer service & technical skills from over 10 years of experience gives MTST an advantage over other I.T. firms. The majority of I.T. firms starts from a technical standpoint and fail to focus on the human factor of Small to Medium business (SMB). Our technicians are trained to focus on customer satisfaction rather than just fixing the problem and walking out the door.

2007 will be an exciting year for MTST. Our business is growing while I.T. is moving at the speed of light. MTST is constantly striving to be on the forefront of Information Technology with the focus on how to better support out SMB clients. There are several new technologies on the horizon being developed that will make handling business I.T. needs easier, more cost effective and more seamless for SMB than ever before.

One area that MTST will focus on in the coming year is how to be a full service Matrix Technology Support Team.


 


  Windows Server 2003

MTST uses Microsoft Windows Server 2003 to provide our clients stable networking operating system. Windows Server 2003 has several advanages over other server operating systems.

For one, you can now let the users handle the restoring of files that they may have overwritten by accident by keeping several versions of the file available for retrieval. Using Windows Server 2003 allows us to provide an Online/Offsite backup solution for clients that require offsite data recovery.

  Laptops by MTST

When MTST configures a laptop we start with a high-end business class brand name notebook computer. Then we install the latest OS and Office Suite (per user request) with all of the updates.

Included with the laptop is a complete suite of software solutions designed to protect your data from all possible directions. The "Road Warrior" solution contains: Anti-Virus, Anti-Spyware, Anti-Malware, Imaged OS, Online\Offsite Data Backup and Data encryption.

 

 

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